Monday, December 8, 2008
How Google Apps Defines Downtimes
Pingdom notes that when Google calculates downtimes for their Google Apps service level agreement, they
ignore everything below 10 minutes a time. Pingdom calculates that “Gmail could be unavailable for more than 21 hours in a day, and Google could still tell you that according to their SLA, the service has had 100% uptime.”
[Thanks Peter!]
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