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gmail down

hebbet [PersonRank 10]

Tuesday, February 24, 2009
10 years ago10,318 views

Gmail is currently not online in Germany

TOMHTML [PersonRank 10]

10 years ago #

It's loooooading here, in France.

==> 502 Server Error

Luca [PersonRank 10]

10 years ago #

in italy too... :-(

Mohammad [PersonRank 0]

10 years ago #

Finland, error 502

Muhidin [PersonRank 1]

10 years ago #

Indonesia, Server Error

DPic [PersonRank 10]

10 years ago #

Ruh-roh! I can't get it eitherrrr! Hmmm....hasn't this happened before?

DPic [PersonRank 10]

10 years ago #

blogoscoped.com/forum/137833.h ...

Fred. [PersonRank 0]

10 years ago #

Gmail down in France too.
Err 502.

Jerry [PersonRank 0]

10 years ago #

Same error.

Down in Australia too :(

Aurelijus [PersonRank 0]

10 years ago #

Down in Lithuania too

Guillaume [PersonRank 1]

10 years ago #

Same in China, same for google apps mail...

Josue R. [PersonRank 10]

10 years ago #

its down everywhere... follow it...

search.twitter.com/search?q=gm ...

twitscoop.com/

Rohit Srivastwa [PersonRank 10]

10 years ago #

India too

Art-One [PersonRank 10]

10 years ago #

Same in Belgium, for normal Gmail as well as for apps...

Ionut Alex. Chitu [PersonRank 10]

10 years ago #

Use POP3 or IMAP.

DPic [PersonRank 10]

10 years ago #

If this is a failure due to anything other than some crazy-awesome upgrade, i will be extremely disappointed.

Daniela [PersonRank 0]

10 years ago #

down in Nederlands

Art-One [PersonRank 10]

10 years ago #

THX Ionut, that seems to work indeed...

Ionut Alex. Chitu [PersonRank 10]

10 years ago #

It's back...

photoactive [PersonRank 10]

10 years ago #

Sort of back . . . One of my accounts has loaded into an earlier state, and the other is still trying to load. I'm in the UK.

Tony Ruscoe [PersonRank 10]

10 years ago #

Not back for me.

@velu [PersonRank 0]

10 years ago #

in Inida too...

Mukthar [PersonRank 7]

10 years ago #

slow here, and some times dead, India

Ionut Alex. Chitu [PersonRank 10]

10 years ago #

"We're aware of a problem with Gmail affecting a small subset of users. The affected users are unable to access Gmail. We will provide an update by February 24, 2009 6:30 AM PST detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change." groups.google.com/group/Gmail- ...

I think the issues have been solved almost completely. Gmail is pretty slow, though.

Art-One [PersonRank 10]

10 years ago #

tweets about gmail down: about 220 a minute... (thx to lvb.net)

DPic [PersonRank 10]

10 years ago #

small subset? who wasn't affected?

Art Nagy [PersonRank 1]

10 years ago #

Still down in Hungary :(

Guilherme Mendes [PersonRank 0]

10 years ago #

502 in Brazil too :-(

nmizeri [PersonRank 1]

10 years ago #

down also in manila philippines

PierreS [PersonRank 10]

10 years ago #

Getting slooow loading on IGoogle and GDocs as well in my case.

DPic [PersonRank 10]

10 years ago #

It's coming back slowly, hang in there!

Tony Ruscoe [PersonRank 10]

10 years ago #

> small subset? who wasn't affected?

I guess anyone who wasn't trying to access Gmail...? :-D

nmizeri [PersonRank 1]

10 years ago #

up!

nmizeri [PersonRank 1]

10 years ago #

thank god its already accessible =)

photoactive [PersonRank 10]

10 years ago #

I love the Twitterfall: twitterfall.com/Gmail It's mesmerising.

photoactive [PersonRank 10]

10 years ago #

PS switch it to 10 tweets/second. It's even cooller, though you can't read anything.

Yv. [PersonRank 7]

10 years ago #

reminds me of having to backup my gmail messages...

elene [PersonRank 1]

10 years ago #

still down in ukraine and russia :(

danny [PersonRank 0]

10 years ago #

cant get anywhere in the UK

Mohammad [PersonRank 0]

10 years ago #

Finland still down

JEShack [PersonRank 10]

10 years ago #

It's been down for hours here in the Philippines.

The outage really created a huge impact from Google users resulting a huge thread in Gmail's Google Groups @ groups.google.com/group/Gmail- ... and a two-star rated almost official statement from the Gmail team made by hundreds of users @ groups.google.com/group/Gmail- ...

Guillaume [PersonRank 1]

10 years ago #

Back there in China

Cormac [PersonRank 3]

10 years ago #

Irlande, nil pointe

toml [PersonRank 6]

10 years ago #

same here in poland Your users may be experiencing issues accessing Google Apps services- As of 1:30:00 AM PST on February 24, 2009
Services impacted: Email
Our team is working quickly to resolve this situation as soon as possible. We will continue to post updates here as we learn more. This is in google apps

ZFT [PersonRank 1]

10 years ago #

its Down (page not Opening) in India Also!!!!

JEShack [PersonRank 10]

10 years ago #

Finally. Gmail is back. Nothing new, except for an updated version of Offline Gmail (which is 2.0). with no more annoying Task tip.

I hope they've tested something while Gmail is down... :)

elene [PersonRank 1]

10 years ago #

where's it back??? nothings back here same down :((((((((

TOMHTML [PersonRank 10]

10 years ago #

still not working here in France

"with no more annoying Task tip." ==> I bet the bug comes from that. ;-)

justinf [PersonRank 10]

10 years ago #

just listeing to irish radio (internet) – they said it was back in ireland.

still down in the uk.

Cormac [PersonRank 3]

10 years ago #

"just listeing to irish radio (internet) – they said it was back in ireland."

Nope, still down here (Ireland)

ZFT [PersonRank 1]

10 years ago #

Still Down in India

Art-One [PersonRank 10]

10 years ago #

It seems apps is up, normal gmail not?

Ilkka Rinne [PersonRank 0]

10 years ago #

Just got logged in in Finland, everything seems OK

Muhidin [PersonRank 1]

10 years ago #

now is ok

Mrrix32 [PersonRank 10]

10 years ago #

Back up here (UK) but really slow :(

Tony Ruscoe [PersonRank 10]

10 years ago #

Great. Now I'm getting the Google "Sorry" page:

sorry.google.com/sorry/?contin ...

Ianf [PersonRank 10]

10 years ago #

Even digg gets the blues....


i40.tinypic.com/vfkutx.png



Funnily enough, downforeveryoneorjustme.com reports "it's just you, gmail.com is up".

Cormac [PersonRank 3]

10 years ago #

Ok, it's back in Ireland

Rohit Srivastwa [PersonRank 10]

10 years ago #

While logging out from Gmail (whenever working) is throwing this error
sorry.google.com/sorry/

elene [PersonRank 1]

10 years ago #

back in ukraine but veryyyyyyyy slow

hebbet [PersonRank 10]

10 years ago #

googleblog.blogspot.com/2009/0 ...

JEShack [PersonRank 10]

10 years ago #

I've read my reader just now...

and coming from TechCrunch: "Thousands of Twitter messages carrying the words “gmail” or “gfail”"

Google should be aware enough cause it's affecting a lot of users... even their flagging of malware in every search results also made a huge impact.

But as of now... Google posted their official statements and updates @ Gmail blog, help center and Gmail groups.

Pierre S [PersonRank 10]

10 years ago #

I'd bet that this big outage is related to GrandCentral integration. That's the only foreseable major change to the Gmail infrastructure I can see.

Pierre S [PersonRank 10]

10 years ago #

And interestingly enough, hello.com is down as well. I now bet that a relaunch of GrandCentral as hello.com is close. Let's say on the 1st of April for instance, at the time Gmail leaves Beta.

Pierre S [PersonRank 10]

10 years ago #

I withdraw the comment on the new code deployment thing. They wouldn't deploy the same code base on Apps and Generic Gmail at the same time. Or host them on the same servers so that an infinite loop wouldn't snow ball.
Or...?

ZFT [PersonRank 1]

10 years ago #

its Back in India

Juha-Matti Laurio [PersonRank 10]

10 years ago #

mail.google.com/support

has details

Juha-Matti Laurio [PersonRank 10]

10 years ago #

i.e. Status Update pane

Angela [PersonRank 0]

10 years ago #

Hmm, very cognitive post.
Is this theme good unough for the Digg?

Juha-Matti Laurio [PersonRank 10]

10 years ago #

covered at
groups.google.com/group/Gmail- ...
too (via /.)

Juha-Matti Laurio [PersonRank 10]

10 years ago #

The reason was:
gmailblog.blogspot.com/2009/02 ...

"....
This morning, there was a routine maintenance event in one of our European data centers. This typically causes no disruption because accounts are simply served out of another data center.
...."

toml [PersonRank 6]

10 years ago #

Have just receive such an email. Nice:)
Dear Google Apps customer,

Between approximately 9AM to 12PM GMT / 1AM to 4AM PST on Tuesday, February 24, 2009, some Google Apps mail users were unable to access their accounts. The actual outage period varied by user because the recovery process was executed in stages. No data was lost during this time. The root cause of the problem was a software bug that caused an unexpected service disruption during the course of a routine maintenance event. The root cause of this unexpected service disruption has been found and fixed.

Additional Details

A few months ago, new software was implemented to optimize data center functionality to make more efficient use of Google's computing resources, as well as to achieve faster system performance for users.

Google's software is designed to allow maintenance work to be done in data centers without affecting users. User traffic that could potentially be impacted by a maintenance event is directed towards another instance of the service. On Tuesday, February 24, 2009, an unexpected service disruption occurred during a routine maintenance event in a data center. In this particular case, users were directed towards an alternate data center in preparation for the maintenance tasks, but the new software that optimizes the location of user data had the unexpected side effect of triggering a latent bug in the Google Mail code. The bug caused the destination data center to become overloaded when users were directed to it, and which in turn caused multiple downstream overload conditions as user traffic was automatically shifted in response to the failures. Google engineers acted quickly to re-balance load across data centers to restore users' access. This process took some time to complete.

The recently launched Apps Status Dashboard includes greater detail on this February 24th incident, including actions we are taking to continually improve performance. For a direct link to this Incident Report, visit

+ Show PDF

(English only).

For ongoing service performance information, please access the Apps Status Dashboard at google.com/appsstatus (English only).

We are very sorry for the inconvenience that this incident has caused. We understand that system problems are inconvenient and frustrating for customers who have come to rely on our products to do many different things. One of Google's core values is to focus on the user, so we are working very hard to make improvements to our technology and operational processes so as to prevent service disruptions. We are confident that we will achieve continuous improvements quickly and persistently.

We will be extending a full 15-day SLA credit to all affected Google Apps Premier customers for the month of February. This credit will be applied to customer accounts automatically so there's no action needed on the part of administrators.

Once again, we apologize for the impact that this incident has caused. Thank you very much for your continued support.

Sincerely,

The Google Apps Team

Email preferences: You have received this mandatory email service announcement to update you about important changes to your Google Apps product or account.

Google, Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043

Juha-Matti Laurio [PersonRank 10]

10 years ago #

Gopgle's compensation price is: 2.5USD (1,5 EUR) per Gmail user

news.cnet.com/8301-17939_109-1 ...

scjm [PersonRank 10]

10 years ago #

online.wsj.com/article/SB12356 ...

George R [PersonRank 10]

10 years ago #

John Naught at guardian.co.uk suggests that the gmail and amazon glitches may reveal problems in scaling cloud computing.

guardian.co.uk/technology/2009 ...

This thread is locked – no further replies are possible. 

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