Hello Phil I think you haven't mentioned that yet:
selfcare.belgacom.net/index.ht ...
To those who don't speak french:
1. go to google.be/intl/fr/
2. search for: forum belge
3. Scroll down and jump to page 10, then page 11
--> You may get that:

img250.imageshack.us/img250/20 ...