Google Blogoscoped

Wednesday, August 20, 2003

Users Love Google

We always knew it, but now it’s official:

“According to new research on consumer satisfaction, Google remains the top search engine in meeting user expectations, followed by Yahoo! and MSN. Second-tier search engine Ask Jeeves ranked No. 4, beating out AOL.

The finding were contained in the recent quarterly numbers from the American Customer Satisfaction Index (ACSI), which is compiled by the University of Michigan Business School, the American Society for Quality, and consultancy CFI Group.”
– Brian Morrissey, Users Love Google, Ask Jeeves Gains Admirers, August 20, 2003

Yahoo to drop Google?

The search engine race gets hotter: Yahoo’s showing signs of dropping Google for its search results in favor of Inktomi.


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