I just got off the phone with Google… they refused to help, stating that I violated the terms of their agreement.

Wow!

Guess anyone who uses gmail’s in for a big surprise WHEN THEY GET HACKED. AND YOU WILL GET HACKED and don’t expect google to help you. Frankly, I wish someone had posted this problem before I joined back when they first started. If I were you, I’d cancel my account right now. All my personal information was in there, thank god I made some tweaks to it before this. Is your personal info in your gmail account? Facebook, Linkedin, Tweeter are also going to cause you problems and you’ll get hacked…. I TRUSTED THESE FOLKS and I trusted these websites. Guess I’ll read the next Terms before signing on to anyone for free.

this email's no longer mine, it's been hacked. richcarbajalgmail.com along with facebook, tweeter, linkedin, and so on... NO thanks to GMAIL.

Which specific "term of their agreement" did Google state that you violated?