We use gmail and google docs to operate our business and today we all got locked out of the account due to "do not meet the age requirements for a google account" . Why in the world would this even happen? We did nothing to prompt this.

   I followed their process to verify age, which includes a credit card charge of $.30 (presumably 13 year olds don't have their own cc's). But then... it just hangs on one page--google checkout. No "finish" "end" "submit" --nothing!

This is the second time in as many months that Google has impacted my business--and of course you can't get anyone at the Googleplex with a modicum of intelligence to resolve an obvious problem that they have created!

Oh,,, and by the way.... the only way that you can get help is through google.com/support. And guess what? You have to SIGN IN in order to get help or post or question. And of course, I can't sign in, thus I need support. The irony of it all!

Age verification is only for Google profiles. Profiles are not available for Google Apps accounts, something's not adding up here.