Hey Philipp,

(...) I am the Director of Apparel for Connected Ventures, the LLC that
owns Busted Tees.  I came across your survey and realized that our customer
service team had yet to get back to you yet!  After talking to them, it
seems as though the email inquiry is no where to be found!

Is there anyway that you could tell me which address you sent the email
to? just trying to make sure we have all of our customer support information
clearly stated on our site so that no emails get lost in the shuffle(!).

Anyways, I’m sorry that no one got back to you in a timely fashion, you
should have heard back that same business day!

Also, the cheapest products that we sell are the shirts that we are discontinuing
(ie: http://www.bustedtees.com/shirts/thriftstore)

Let me know if you need anything else!

(...)