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Monday, December 8, 2008

How Google Apps Defines Downtimes

Pingdom notes that when Google calculates downtimes for their Google Apps service level agreement, they ignore everything below 10 minutes a time. Pingdom calculates that “Gmail could be unavailable for more than 21 hours in a day, and Google could still tell you that according to their SLA, the service has had 100% uptime.” [Thanks Peter!]


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