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Gogle Blocked!??

Rebecca Ross [PersonRank 1]

Thursday, January 10, 2008
12 years ago4,209 views

Please help, I believe a recent Windows update has somehow blocked Google.com on my laptop. I usually access it via either Firefox or Internet Explorer, and neither browser is getting get to the home page and it is driving me nuts. I turned off the firewall, I checked Security settings and nothing is helping. Is there a way the update could block Google.Com??
I also ran Spy Bot and Ad Aware and Norton and there are no virus that I can find.
Please let me know if there is anything else I can do!
Regards,
Rebecca Ross
rossrm[put at-character here]comcast.net

James Xuan [PersonRank 10]

12 years ago #

I doubt it would be the update....if wi-fi turned on?

Rebecca Ross [PersonRank 1]

12 years ago #

Yes, it is –

Rebecca Ross [PersonRank 1]

12 years ago #

It's weird – I can get to other Google support sites, but NOT if they start with google.com/.....
which is naturally where I have the problem.
I can't find a phonenumber for support either – do you know if there is phone tech support line that I could call?

Ionut Alex. Chitu [PersonRank 10]

12 years ago #

There's no tech support line.
Does this work: 66.102.9.104/ ?

Rebecca Ross [PersonRank 1]

12 years ago #

YES! I managed to get it to stick as the home page as well...
any explanation that you know of? I notice Mapquest is trying to go somewhere else as well...

Rebecca Ross [PersonRank 1]

12 years ago #


The other links I had been using appear to function better if I just remake them, somehow the Google one would not work no matter how many times I typed it in from scratch.
Thanks so much for that IP address!

Rebecca Ross [PersonRank 1]

12 years ago #

I have to leave right now, but will check in later to see if you have any other enlightening info me for future reference.

Ramibotros [PersonRank 10]

12 years ago #

You have a problem with your DNS service. DNS is what turns hostnames (eg. www.google.com) into ip-addresses .. This process needs to be done for every website you visit.
You can switch your DNS Server to 208.67.222.222 & 208.67.220.220
That is the OpenDNS service, which is probably faster than ur original DNS server and doesn't face as many problems..
In Windows XP, you can change your DNS settings from the properties of your connection.
How exactly? www.opendns.com/start

More info: en.wikipedia.org/wiki/Domain_n ...

Rohit Srivastwa [PersonRank 10]

12 years ago #

OR you can follow the thumb rule of windows troubleshooting

For minor problems: Reboot
For major problems: Reinstall ;)

Colin Colehour [PersonRank 10]

12 years ago #

You could try to flush the DNS from the command prompt. Also check to make sure your HOSTS file hasn't been tampered with by a virus/worm/trojan etc.

Rebecca Ross [PersonRank 1]

12 years ago #

Thanks to all of you, I will look into this!

George R [PersonRank 10]

12 years ago #

There was a similar thread last September titled
"Google Search (www.google.com) not loading".

   blogoscoped.com/forum/107348.h ...

This thread is locked as it's old... but you can create a new thread in the forum. 

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