I've once mailed google to tell them about a spelling error on the Dutch site (www.google.nl). When you search with a domainname you get a line prefixed with an i:

iWebpagina’s zoeken binnen de site example.com

No reply & Six months later, nothing changed...

Now they opened a dutch newssite, but why send feedback? There's no-one on the other side...

I can't find an excuse for Apple, but Google has always been very clear that they hardly do any human-to-human communication. In addition to that, notice that your question is clearly irrelevant in they case: they main products are free, and the cheapaest thing you can buy is ads on auction, i.e. one cent, penny or whatever is your smaller currency unit.

B, they do sell Google Mini.