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The Power of Website Approachability  (View post)

/pd [PersonRank 10]

Friday, February 17, 2006
14 years ago

u asked!! :)-
Do you go by a nickname?
/pd (slashpd)

Who is the most famous person you’ve ever met?
(indira Gandi)

What’s the one sound that drives you crazy?
(tap dipping)

What book had the biggest impact on you?
(Sixty by tom peters)

What’s your preferred method of getting the news?
   (trolling mixed with RSS)

Are you a dog person or a cat person?
(both)

Do you prefer Coke or Pepsi?
(coke)

Do you watch Letterman, Conan or Jay?
(who ???)

How do you relieve stress?
(tai chi)

Who would you consider to be your hero?
(sun Tsu)

What’s your favorite part of your job?
(having fun)

What’s your favorite movie to watch over and over again?
(dances with the wolves)

Where do you most often find yourself singing?
(sin on you dimond -floyd)!!

wheres yours philipp ?? :)_

Jon Henshaw [PersonRank 4]

14 years ago #

* Do you go by a nickname?
No.

* Who is the most famous person you’ve ever met?
Me.

* What’s the one sound that drives you crazy?
Squealing. Pig, small child, doesn't matter.

* What book had the biggest impact on you?
Most things written by Chuck Palahniuk. I like his clever darkness.

* What’s your preferred method of getting the news?
RSS.

* Are you a dog person or a cat person?
Cat.

* Do you prefer Coke or Pepsi?
Coke.

* Do you watch Letterman, Conan or Jay?
Letterman and Conan.

* How do you relieve stress?
Masterb...I mean watch television and eat good food.

* Who would you consider to be your hero?
I don't have a hero. That would make me heroless. Sad, but true.

* What’s your favorite part of your job?
The creative part.

* What’s your favorite movie to watch over and over again?
Fight Club.

* Where do you most often find yourself singing?
Anywhere.

Monu Agrawal [PersonRank 1]

14 years ago #

* Do you go by a nickname?
No.(People think monu is my nick name.)

* Who is the most famous person you’ve ever met?
A. P. J. Abdul Kalam (I didn't meet him formally, but attended his speach)

* What’s the one sound that drives you crazy?
Airoplane, Waves

* What’s your preferred method of getting the news?
RSS.

* Are you a dog person or a cat person?
Neither or may be both.

* Do you prefer Coke or Pepsi?
Neither. I prefer Lassi

* Do you watch Letterman, Conan or Jay?
What's that ???

* How do you relieve stress?
I don't take stress.

* Who would you consider to be your hero?
Bhagat Singh

* What’s your favorite part of your job?
Creativity.

* What’s your favorite movie to watch over and over again?
Sholey

* Where do you most often find yourself singing?
On top of a Hill.

What about you Phillpp???

Kriti [PersonRank 1]

14 years ago #

* Do you go by a nickname?
(K)

* Who is the most famous person you’ve ever met?
(Ustad Zakir Hussain, President Kalam)

* What’s the one sound that drives you crazy?
(People dragging their feet when they walk)

* What’s your preferred method of getting the news?
(Why would anyone want to get in the news :-)

* Are you a dog person or a cat person?
(Dog)

* Do you prefer Coke or Pepsi?
(Coke)

* Do you watch Letterman, Conan or Jay?
(Watch what / who ???)

* How do you relieve stress?
(Sing at the top of my voice, or atleast listen to some calming music)

* Who would you consider to be your hero?
(my mum)

* What’s your favorite part of your job?
(Multi-disciplinary, Creativity)

* What’s your favorite movie to watch over and over again?
(I am Sam)

* Where do you most often find yourself singing?
(In the car, at work... almost all the time :-)

I enjoyed doing this... would like to see yours, Philipp!

Philipp Lenssen [PersonRank 10]

14 years ago #

> Do you go by a nickname?

Phil, sometimes.

> Who is the most famous person you’ve ever met?

Probably Loriot – a German humorist.

> What’s the one sound that drives you crazy?

The TV in the background when I'm writing or reading something...

> What book had the biggest impact on you?

Maybe The Foucault's Pendulum by Umberto Eco.

> What’s your preferred method of getting the news?

Checking this forum (or my inbox), Google News, Search Engine Watch and others.

> Are you a dog person or a cat person?

I like both. I had a cat, but never a dog...

> Do you prefer Coke or Pepsi?

Coke. (I once did the Coke vs Pepsi test and failed, though...)

> Do you watch Letterman, Conan or Jay?

We don't get Letterman here, but I think I'd like him best of the three.

> How do you relieve stress?

Go to the restaurant with my girlfriend...

> Who would you consider to be your hero?

Douglas Adams?

> What’s your favorite part of your job?

All of it, at the moment :)

> What’s your favorite movie to watch over and over again?

Those 80s Hollywood action movies like 48 Hours or Die Hard. Mafia movies, like Scarface, The Godfather, or Goodfellas. Anything by Stanley Kubrick, Martin Scorsese, and Todd Solondz...

> Where do you most often find yourself singing?

In front of my PS2 which has a Karaoke feature.

Ludwik Trammer [PersonRank 10]

14 years ago #

> Do you go by a nickname?

No, I always use my first name – Ludwik.

> Who is the most famous person you’ve ever met?

I believe you don't know Polish famous people. But maybe Lech Walesa (en.wikipedia.org/wiki/Lech_Wal ...). I talked with him through IM ;) I think this is pretty amazing – he is former president of Poland and he has public IM id (in biggest polish IM network – Gadu Gadu) and is online everyday. Everybody can talk with him...

> What’s the one sound that drives you crazy?

People shouting at each other.

> What book had the biggest impact on you?

I believe "Songmaster" by Orson Scott Card and "The World According to Garp" by John Irving.

> What’s your preferred method of getting the news?

It depends. RSSs, websites, Firefox's sidebars, e-mails.

> Are you a dog person or a cat person?

I have and love both, but I'm rather cat person.

> Do you prefer Coke or Pepsi?

Coke

> Do you watch Letterman, Conan or Jay?

Who?? I don't have TV set...

> How do you relieve stress?

I use computer. Make my webpages and play with other people's webpages ;)

> Who would you consider to be your hero?

yyy... Linus Torvalds?

> What’s your favorite part of your job?

My jab as a student? Writing in a school newspaper.

> What’s your favorite movie to watch over and over again?

Shrek, Brother Bear, Ice Age and other cartoon movies. And Queer As Folk.

> Where do you most often find yourself singing?

Me? Singing? No way!

HELLO, my name is Scott [PersonRank 0]

14 years ago #

Hey Phillip, it's Scott Ginsberg, the guy with the nametag. Sorry I couldn't get back to you sooner – I've been out of town speaking, and in the hospital on top of that. Been slackin' on my email response time, which is usually about 2 minutes. My bad.

Just gave a training sessions in Columbus last night, now I'm stuck in this piece of junk hotel since the flight back to STL got cancelled, thanks to that no-good groundhog.

Anyhoo, here are 10 ways to make your website more approachable:

1) Put every piece of contact info possible: name, addy, cell, IM, everything. Customers need to talk to THE guy. They love a real voice.

2) Accept comments, good and bad on blogs, boards etc. Approachability is about transparency, and you need to show that you are open to critcism, and accept it gracefully. Don't be afraid to post a blog comment that says, "Oh shit, you're right. My bad."

3) THE ONE THING – when people come to your site, they have to think "OK, what's the one thing they want me to do?" Make it clear, big, bold, etc. Too many sites have SO much stuff that people get intimidated and walk away. Not very approachable.

4) Easy, memorable URL. And do a redirect to your blog. Nobody remembers www.hellomynameisscott.blogspot.com, but everyone remembers www.hellomynameisblog.com. Think about it.

5) Have pictures, personal stories, anything that tells the customers who YOU are. Approachability is underscored by self-disclosure, and if you want to "know your customers" you need to be proactive and let them "know about your first," then they'll reciprocate.

6) Speaking of customers, forget about customers. Customers, schmustomers. The most important rule of marketing is TO CREATE FANS. Make sure your site makes people say, "I love your stuff." Then find a way to bring them back and stay in front of them. I have the "number of days worn a nametag" (1934 today) and people come back just to see it. What could you do to make people want to come back and wonder, "Hmmm...let's see what they're up to now..."

7) If you don't have a blog, you're a putz.

8) Make your about page like a "meet Steve" or "who is Steve" and ALWYS have a pic. People need to connect your website with your face so when they see you walking down the street they can approach you and say, "Steve! Dude, great site!"

9) Don't have one of those stupid forms that says "we'll try to address all entries and get back to you." Forms suck. People hate them. Put your actual email like scott[put at-character here]hellomynameisscott.com and tell customers to email YOU if you have a problem. So you get spam, who the heck cares! Like Rick Warren said, "it's not about you."

10) Go to www.websitesthatsuck.com and make sure they look nothing like yours.

Alright Phillip, hope your readers enjoy these tips! I gotta go to the airport and see if my flight is cancelled AGAIN. Stupid groundhog.

GOODBYE, my name is Scott

Philipp Lenssen [PersonRank 10]

14 years ago #

Very cool tips Scott. Thanks for that!

/pd [PersonRank 10]

14 years ago #

Hi Scott, thks scott... Now beam me up Scotty..!! :)-

Ps. this is gr8 < If you don't have a blog, you're a putz. >!!

Cem Basman [PersonRank 1]

14 years ago #

Do you go by a nickname?
No.
Who is the most famous person you’ve ever met?
Audrey Hepurn.
What’s the one sound that drives you crazy?
Fork on a plate.
What book had the biggest impact on you?
None particular. There so many awsome books.
What’s your preferred method of getting the news?
Internet first. Then TV. The day after in print.
Are you a dog person or a cat person?
Huh?
Do you prefer Coke or Pepsi?
Coke Classic.
Do you watch Letterman, Conan or Jay?
Conan definetly. But uncle Letterman too ... Leno sucks.
How do you relieve stress?
Yes.
Who would you consider to be your hero?
Every day there is a new hero ...
What’s your favorite part of your job?
My invoices at the end of the month.
What’s your favorite movie to watch over and over again?
There so many great great movies ...
Where do you most often find yourself singing?
Never. Not even under the shower.

Corsin Camichel [PersonRank 10]

14 years ago #

* Do you go by a nickname?
CoCa || CoCaman || Corsin

   * Who is the most famous person you’ve ever met?
Can not be some famous, because I do not remember :o)

   * What’s the one sound that drives you crazy?
Folklore, ask my father

   * What book had the biggest impact on you?
Dunno

   * What’s your preferred method of getting the news?
In the morning, at 7 o'clock TV (n-tv, Text), the day online (RSS, e-mail, websites), in the evening TV (CNBC, Daily news) and online

   * Are you a dog person or a cat person?
Cat

   * Do you prefer Coke or Pepsi?
Coca Cola

   * Do you watch Letterman, Conan or Jay?
It airs late, but if, I watch Conan and Jay

   * How do you relieve stress?
Kick , Throw something

   * Who would you consider to be your hero?
I have no personal hero.

   * What’s your favorite part of your job?
To complete something I've worked hard and to see other people/our customers like it

   * What’s your favorite movie to watch over and over again?
Movie... I like more series

   * Where do you most often find yourself singing?
Trust me, nobody wants to hear me sing, neither I

Jenny Spadafora [PersonRank 1]

14 years ago #

* Do you go by a nickname?
I always wanted a nickname, but I don't have one. I don't think Jen counts.

* Who is the most famous person you’ve ever met?
Bonnie Raitt

* Whats the one sound that drives you crazy?
High-pitched shrieking by small children

* What book had the biggest impact on you?
In recent years, Mary Doria Russell's The Sparrow

* What’s your preferred method of getting the news?
Online – blogs, Google News, BBC

* Are you a dog person or a cat person?
I'm a cat person who wants to be a dog person.

* Do you prefer Coke or Pepsi?
Coke, in the old-fashioned glass bottles

* Do you watch Letterman, Conan or Jay?
Nope. I'm already asleep by the time they are on.

* How do you relieve stress?
You mean it isn't a constant and permanent condition?

* Who would you consider to be your hero?
I can think of a few different people I consider heroes, and they would probably all be appalled to see their name in response to this question.

* What’s your favorite part of your job?
Kicking around ideas with the team and hitting "that's it!" moments

* What’s your favorite movie to watch over and over again?
Time Bandits, unless it is the holiday season, then Christmas in Connecticut

* Where do you most often find yourself singing?
I don't sing, and everyone who isn't deaf should be grateful I don't.

Ingrid [PersonRank 0]

14 years ago #

* Do you go by a nickname?
Some people tend to call me The Girl In The Cafe

* Who is the most famous person you’ve ever met?
Kevin Spacey – didn't shake hands with him though

* What’s the one sound that drives you crazy?
the sound of a dentists machine

   * What book had the biggest impact on you?
The Hitchhikers Guide To The Galaxy

* What’s your preferred method of getting the news?
A mix of newspaper, web and tv

* Are you a dog person or a cat person?
Definetely a dog person

* Do you prefer Coke or Pepsi?
Coke!

* Do you watch Letterman, Conan or Jay?
Letterman sometimes, Conan never, Jay seldom

* How do you relieve stress?
Put on some music and dance a stupid dance in my livingroom

* Who would you consider to be your hero?
Bill Nighy

* What’s your favorite part of your job?
I don't know yet I am changing career at the moment

* What’s your favorite movie to watch over and over again?
The Girl In The Cafe

* Where do you most often find yourself singing?
Everywhere

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