Friday, April 13, 2007

Contacting Google

Colin C. in the forum says, “One of the things that bugs us all about Google is how to contact them about new features, bugs, help, downtime, etc.”, and wrote a nice overview of how to contact Google. I put the HTML’ified version below. Also see the previous post on how to contact Google.

• Google Help A - Z

Adsense

• Contact them
• Google Group
• Help Center

Adwords

• Contact them
• Google Group
• Help Center

Base

• Contact them
• Google Group
• Help Center

Blog Search

• Help Center
• Email Support

Books

• Email Support
• Help Center

Calendar

• Contact them
• Google Group
• Help Center

Checkout (Buyer Help)

• Contact them
• Help Center

Checkout (Seller Help)

• Contact them
• Help Center

Earth

• Contact them
• Google Group
• Help Center

Gmail

• Suggest a Feature
• Contact them
• Google Group
• Help Center

Google.com Search

• Contact them (Same form is used for Images.google.com)
• Help Center

Google Groups

• Contact them
• Google Group Help
• Help Center

Maps

• Contact them
• Google Group
• Help Center

News

• Contact them
• Google Group
• Help Center

Scholar

• Add your website for inclusion
• Help Center

Toolbar (Firefox)

• Contact them
• Google Group
• Help Center

Toolbar (Internet Explorer)

• Contact them
• Google Group
• Help Center

Video

• Contact them
• Google Group
• Help Center

One question remains – are all those ways to give feedback or ask questions working well, e.g. resulting in an answer?

Join the ongoing comments.

[Thanks Colin C.!]

Contacting Google by Philipp Lenssen

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