According to an article in LA Times (http://www.latimes.com/business/la-fi-search14aug14,0,4897930.story?coll=la-home-center) this year Yahoo! performs better than Google in terms of customer satisfaction. |
Another study has showed that if you show exactly the same results on a Yahoo SERP and a Google SERP, people say Google's results are better than Yahoo's... |
<< Consumers gave Google a score of 78 out of a possible 100 points, down three points from last year. (...) That wasn't the case with IAC/InterActiveCorp's Ask.com, which jumped four points to 75 after it redid its search results page in the last few months to present more information. >>
That's all I needed to know about the study. |